Improvements:
Fitness for purpose: The main purpose of online banking is to be able to bank form home, many of the things you can do from home however there are certain things that you cannot do from home for example deposit cheques or cash. However online banking does fit for its purpose as it enables you to take fewer trips to the bank and manage it from home.
- Be able to give customers 100% assurance that they are never going to be victims of online hackers. Online banks should always have the most secure connection so that they can prevent any hacking of the servers.
- Faster or instant payment so there is no threat of it being intercepted by hackers.
- Online banking websites should have live chat where you can talk to one of their representatives if ever you need help.
- Be able to deposit cheques online so the money can go through to your account.
- Make websites more simple and accessible by the customer so that they can navigate around the website efficiently.
Fitness for purpose: The main purpose of online banking is to be able to bank form home, many of the things you can do from home however there are certain things that you cannot do from home for example deposit cheques or cash. However online banking does fit for its purpose as it enables you to take fewer trips to the bank and manage it from home.
ECOMMERCE:ONLINE BANKING |
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