Possible enhancements/improvements:
Fitness for purpose:
The service of instant messaging does meet the needs of the users as it is said by the instant messaging, it does get its messaging across to the recipient subject to them having access to the internet whether it’s Wi-Fi or mobile network. It also tells you who is available for you to start a conversation with immediately. It also gives the user real-time experience of a conversation and it is a great alternatives texting or calling as it saves you money.
- Add video calling features on instant messaging services on mobile or tablet devices so you can make instant messaging more similar to a face to face conversation.
- You should be able to edit already sent messages if you have made a mistake. This is because people often make a errors whilst typing which is also known as a ‘typo’
- Allow the instant messaging service to scan multimedia files to make sure their no viruses attached to the file.
- Do not let users shorten words and make sure the user spells out the words correctly.
Fitness for purpose:
The service of instant messaging does meet the needs of the users as it is said by the instant messaging, it does get its messaging across to the recipient subject to them having access to the internet whether it’s Wi-Fi or mobile network. It also tells you who is available for you to start a conversation with immediately. It also gives the user real-time experience of a conversation and it is a great alternatives texting or calling as it saves you money.
COMMUNICATION:INSTANT MESSAGING |
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