Disadvantages:
- Security concerns surrounding payment by credit card over the internet. Not all transactional websites have a secure connection, which leads to the customer thinking twice if they should buy from the website. Some websites even for illegal reasons will produces Fake SSL certificates. [16]
- You can’t physically see the products and products may differ from what they are shown in pictures on the internet. This means that you are not always aware of what your buying and also item may differ from image which all ecommerces should state but not all do.
- Goods can get damaged during transport. Depending on the delivery service that the e commerce uses, goods always have the chance to be damaged whilst being transferred, this can be done by accident or it can even be done due to sheer laziness.
- Sometimes goods may not come in time for when you need it. Also if you don't want to take the risk of it not coming on time then you have to pay extra money for the special delivery services which not everyone is willing to do.
- You might be charged with high shipping cost for delivery of items like furniture, heavy electrical appliances and lots more. This is why some people prefer to go in store to purchase their furniture and can't take advantage of the services that e commerce should provide. [17]
ECOMMERCE:ONLINE SHOPPING |
PAGE 4 |